Please read these terms carefully before sending a booking request for The Little Green Cottage. They explain how bookings, payments, cancellations and stays are managed.
These Booking Terms & Conditions apply to booking requests and stays at The Little Green Cottage, Dorchester, Dorset.
Last updated: October 2026
Bookings made through this website are submitted as booking requests. A booking is not confirmed until The Little Green Cottage has reviewed the request, confirmed availability, and accepted the booking.
We reserve the right to decline a booking request where dates are unavailable, details are incomplete, the booking does not meet our stay rules, or we are unable to accommodate the request.
The lead guest must provide accurate contact details, including full name, address, mobile number and email address. The lead guest is responsible for ensuring all information supplied is correct and for sharing relevant booking information with the rest of their party.
The maximum number of guests permitted to stay at The Little Green Cottage is 4 guests. Only guests named or agreed as part of the booking may stay at the cottage.
The cottage must not be used for parties, events, gatherings, commercial activity, or any purpose other than holiday accommodation unless this has been agreed in writing in advance.
The standard minimum stay is 1 night.
From time to time, specific dates may have different minimum stay requirements. Any such rules will be confirmed during the booking process or before the booking is accepted.
A deposit of £100 is required to secure a booking once the booking has been accepted. The remaining balance is payable on booking unless otherwise agreed in writing.
Payment may be made using the payment method agreed during the booking process, such as card, PayPal or bank transfer. Full payment instructions will be provided once the booking request has been reviewed.
If payment is not received within the requested timeframe, we may release the dates and cancel the booking request.
Guests may cancel up to 48 hours before the start of their stay. Where cancellation is made within this timeframe, the £100 deposit will be refunded within 2 working days.
If a guest cancels less than 48 hours before the start of their stay, the deposit may be retained to cover reasonable losses and administration costs. Where possible, we will consider any amounts recovered if the cancelled dates are re-let.
Cancellation requests should be made in writing by email so that both the guest and The Little Green Cottage have a clear record of the request.
If you need to change your booking dates, guest details or other information, please contact us as soon as possible. We will do our best to help, but changes are subject to availability and may not always be possible.
In rare circumstances, we may need to cancel or change a booking due to events outside our reasonable control, such as serious property issues, safety concerns, extreme weather, emergency repairs, or circumstances that make the cottage unavailable.
If this happens, we will contact the guest as soon as possible and, where appropriate, offer a refund of payments made for the affected stay.
Check-in is from 3:00pm on the day of arrival.
Check-out is by 11:00am on the day of departure.
Guests must leave the cottage clean, tidy, secure, and in a reasonable condition at the end of their stay.
Pets are not permitted.
Guests are expected to behave respectfully, look after the cottage, and avoid causing nuisance, disturbance or damage. The lead guest is responsible for the behaviour of all members of their party.
Guests must comply with any reasonable house rules, safety information or instructions provided before or during the stay.
Guests must report any damage, breakages, loss or problems as soon as possible. We understand that accidents can happen, but guests may be responsible for the reasonable cost of repair, replacement or additional cleaning where damage has been caused beyond normal wear and tear.
Smoking or vaping is not permitted inside the cottage.
Guests must not tamper with smoke alarms, carbon monoxide alarms, fire safety equipment, locks, windows, or any other safety-related items.
Guests are responsible for their own personal belongings during their stay. Please check carefully before departure and contact us promptly if you believe you have left something behind.
We aim to keep the website, availability information, images and descriptions accurate and up to date. However, small changes may occasionally occur, and images are provided as a guide to the cottage and its features.
We collect and use personal information to manage booking requests, communicate with guests, process payments, and operate the accommodation. For more information, please read our Privacy Policy.
If you have any questions about these Booking Terms & Conditions, please contact us:
Email: hello@littlegreencottage.co.uk
Website: littlegreencottage.co.uk
